App Privacy & Account Deletion

Last updated: November 9, 2026

This page explains how the My Universe Shop iOS app handles your information and how to delete your account. It adds to our main Privacy Policy, which applies to the app as well as our website.

What the app stores on your device

  • Your cart – an ID for your shopping cart, so your cart is still there next time you open the app.
  • Your language choice – the language you picked in the app.
  • Sign-in session – if you sign in to your account or check out, the secure Shopify pages inside the app keep you signed in with cookies, like a web browser does.

You can clear all of this by deleting the app.

What we do not do

  • The app does not track you across other companies' apps or websites, and it does not use the advertising identifier (IDFA).
  • The app has no third-party analytics or advertising tools.
  • The app does not access your location, contacts, photos, camera or microphone.

Orders, checkout and your account

Product information, your cart, checkout, payment and your customer account are provided by Shopify, our e-commerce platform. When you check out or sign in, you give your name, email, shipping address and payment details directly on Shopify's secure pages. We use them only to process and ship your order and to help you, as described in our Privacy Policy. Card details are handled by the payment provider and are never stored by us or by the app.

How to delete your account

You can ask us to delete your customer account and personal information at any time:

  1. Email help@myuniverseshop.com from the email address on your account, with the subject "Delete my account".
  2. We confirm the request is from you, then delete your account and personal information and email you when it is done.

We may keep order and payment records that the law requires us to keep (for example, for tax purposes) only for as long as required. Deleting your account does not cancel an order that has already shipped.

Contact

Questions about privacy: help@myuniverseshop.com · Help & Support